We’re on a mission to design a better world. And we want your help.

We’re a tight-knit group of designers, strategists, builders, writers, and connectors fueled by curiosity, optimism, and a passion for social change. Our work tackling some of the world’s toughest design challenges takes us all over the world—from communities across Asia and Africa to neighborhoods in our own backyards.

Position Summary

IDEO.org has an opportunity for an Interaction Designer to join our San Francisco studio. You’ll work with multi-disciplinary teams to tackle complex, poverty-related challenges alongside other builders and thinkers from various backgrounds. You’ll gain inspiration and empathy for the low-income people we seek to serve by conducting field research in East Africa and beyond. You’ll transform behavioral insights into new products, services, and experiences that we’ll design, prototype, and test—then help our partners take these new solutions to market.

As an Interaction Designer, you’ll design and prototype websites, apps, and other digital experiences with human centered insights and needs at their core. You’ll be inspired by how technology can leapfrog limitations and pain points in today’s user experience, as well as imagine new uses for technology to address access, literacy, security, and other barriers. Ultimately, you’ll create innovative user experiences that will help low-income people move from distrust, disenfranchisement, and exclusion to become confident and empowered.

Nerding out over interaction design is a given. Getting passionate about solving challenges for the world’s most impoverished communities is a must.

You will:

  • Create digital interactions across a range of challenges
  • Distill complex problems into simple and engaging customer experiences for the web, and mobile platforms
  • Communicate your design concept ideas through sketches and wireframes
  • Construct information architecture, interaction models, customer flows, schematics, and visual design for products and services
  • Drive an iterative design process that includes accepting and acting on feedback and constructive criticism
  • Test your prototypes and designs with real users in the field
  • Effectively communicate research findings, conceptual ideas, detailed design, and design rationale both verbally and visually
  • Collaborate closely with multidisciplinary teams of engineers, design thinkers, social impact experts and change makers
  • Learn new tools and do self-guided work within a fast-paced environment
  • Contribute to IDEO.org studio culture

You have:

  • A portfolio of strong visual and interaction design work
  • 3-5+ years of professional experience prototyping and experimenting at different levels of fidelity
  • Ability to convey concepts through wireframes, flows, storyboards, and mockups
  • Ability to provide valuable insights and points of view at the intersection of social innovation, business and interaction design
  • Fluency in digital design tools, such as Photoshop, Sketch, and Illustrator
  • Ability to distinguish between “good” and “great” work and can articulate the difference.
  • Fluency in creating quick and dirty prototypes (for example: click-throughs with Keynote, interactive prototypes with Flinto, Proto.io, or Axure, animations with AfterEffects, etc.)
  • Familiarity with coding and/or understanding of architecture for web and mobile experiences (JavaScript/CSS/HTML, Java, Objective-C, etc.)
  • Experience engaging and collaborating with in house and third-party developers, stewarding the transfer of design to development
  • Cross-cultural design experience
  • Willing and able to travel internationally and domestically ~30% of the time
  • BONUS: Experience working in emerging markets

Equal Opportunity Employer:

IDEO.org is an equal opportunity employer; applicants are considered for all roles without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.

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